One of the plagues of this century are surely the premium services that are activated on their own and which take us credit for no reason.
These are services that have no use, which are used to receive news via SMS on sports, gossip, horoscopes, ringtones, wallpapers, games that do not give any added value to what can be found through applications or browsing the internet.
These paid services are activated sometimes by clicking on news found on Facebook and sometimes even automatically, due to a redirect of a website that even without any click (and I, too, who should be an expert, have fallen for it with all the shoes once).
Very often the payment of these services is anticipated and as soon as they are active they immediately drop 5 Euro or even more from the remaining credit.
The name of these subscriptions, which are unfortunately legal and made specifically to steal money, is VAS (Value Added Service) or even Value Added SMS
The phone companies Wind, 3, TIM and Vodafone, know well how they work, but when you ask for explanations about any subscriptions never subscribed or about the SIM card money climbed by themselves, they always seem to fall from the clouds and blame the customers who have clicked to accept the surcharge service.
In this guide we are going to find out how to check if we have one or more of these premium services active, which are, almost 100%, the main reason for when the credit in the SIM of the mobile phone is scaled by itself, perhaps even getting the message. of the " credit running out ".
The first way to understand immediately if we have been cheated by a surcharge service is to check the SMS received and look for one that notifies you of the activation.
The SMS will say something like: Subscription activated: cost 5E per week with a link of the service and, usually, also a link and a telephone number for deactivation.
Obviously, even from the residual credit it can be understood if we have an active service.
To do this, it is better to use the apps to check residual credit TIM, 3, Wind and Vodafone because we will be able to go into details of the costs and find out why the credit has gone down.
With these subscriptions it is not said, however, that as soon as the credit is automatically deducted, it is possible that the money will be withdrawn a few days after it is good so once deactivated we will not need to ask for refunds, but that does not give immediately evidence of its activation (especially if we have not received any SMS or we have not noticed.
At that point, once you understand that there is some strange unwanted service that we are paying in advance, to prevent the money from being deducted the following week, you must proceed with immediate deactivation.
We have already written about how to deactivate paid subscriptions and SMS services on mobile phones .
In summary there are three ways:
- Navigate on the MobilePay website, which is the main provider of these paid services, go to Selfcare, enter our phone number, check the active surcharge services and disable them.
This operation would be done via PC, because the phone may not be possible as the button to disable is hidden in the mobile version of the site.
- Call the call center of our operator, ask to deactivate everything and also be reimbursed for badly removed.
The numbers for the call centers are as follows:
TIM: 119
Vodafone: 190
Wind: 155
Three: 133
An excellent strategy to ask for a refund and get noticed by the operator is to contact them publicly through Facebook and Twitter, putting them a little tight if they pretend not to understand or if they blame us for activating these SMS for a fee.
- As far as Vodafone customers are concerned, it should be noted that the MyVodafone app, the one for checking credit, also has the possibility of controlling and deactivating the subscriptions of additional paid services, which are called digital services .
It should be noted, unfortunately, that once we have entered the MobilePay circuit or other premium service, our number is registered (even if we no longer have active subscriptions) without the possibility of removing it.
To avoid, in the future, other surprises that lead to scaling up your mobile phone credit for no reason, you must call the call center of your operator and ask for the SMS Barring procedure, which leads to the definitive deactivation of the premium services, at least until the next scam that they will invent.
If you have not been able to obtain reimbursements from the operator, then you can ask for assistance on the Bastabollette.it site, which works well and without asking for compensation, it provides all the forms and instructions for moving and making money laugh.
These are services that have no use, which are used to receive news via SMS on sports, gossip, horoscopes, ringtones, wallpapers, games that do not give any added value to what can be found through applications or browsing the internet.
These paid services are activated sometimes by clicking on news found on Facebook and sometimes even automatically, due to a redirect of a website that even without any click (and I, too, who should be an expert, have fallen for it with all the shoes once).
Very often the payment of these services is anticipated and as soon as they are active they immediately drop 5 Euro or even more from the remaining credit.
The name of these subscriptions, which are unfortunately legal and made specifically to steal money, is VAS (Value Added Service) or even Value Added SMS
The phone companies Wind, 3, TIM and Vodafone, know well how they work, but when you ask for explanations about any subscriptions never subscribed or about the SIM card money climbed by themselves, they always seem to fall from the clouds and blame the customers who have clicked to accept the surcharge service.
In this guide we are going to find out how to check if we have one or more of these premium services active, which are, almost 100%, the main reason for when the credit in the SIM of the mobile phone is scaled by itself, perhaps even getting the message. of the " credit running out ".
The first way to understand immediately if we have been cheated by a surcharge service is to check the SMS received and look for one that notifies you of the activation.
The SMS will say something like: Subscription activated: cost 5E per week with a link of the service and, usually, also a link and a telephone number for deactivation.
Obviously, even from the residual credit it can be understood if we have an active service.
To do this, it is better to use the apps to check residual credit TIM, 3, Wind and Vodafone because we will be able to go into details of the costs and find out why the credit has gone down.
With these subscriptions it is not said, however, that as soon as the credit is automatically deducted, it is possible that the money will be withdrawn a few days after it is good so once deactivated we will not need to ask for refunds, but that does not give immediately evidence of its activation (especially if we have not received any SMS or we have not noticed.
At that point, once you understand that there is some strange unwanted service that we are paying in advance, to prevent the money from being deducted the following week, you must proceed with immediate deactivation.
We have already written about how to deactivate paid subscriptions and SMS services on mobile phones .
In summary there are three ways:
- Navigate on the MobilePay website, which is the main provider of these paid services, go to Selfcare, enter our phone number, check the active surcharge services and disable them.
This operation would be done via PC, because the phone may not be possible as the button to disable is hidden in the mobile version of the site.
- Call the call center of our operator, ask to deactivate everything and also be reimbursed for badly removed.
The numbers for the call centers are as follows:
TIM: 119
Vodafone: 190
Wind: 155
Three: 133
An excellent strategy to ask for a refund and get noticed by the operator is to contact them publicly through Facebook and Twitter, putting them a little tight if they pretend not to understand or if they blame us for activating these SMS for a fee.
- As far as Vodafone customers are concerned, it should be noted that the MyVodafone app, the one for checking credit, also has the possibility of controlling and deactivating the subscriptions of additional paid services, which are called digital services .
It should be noted, unfortunately, that once we have entered the MobilePay circuit or other premium service, our number is registered (even if we no longer have active subscriptions) without the possibility of removing it.
To avoid, in the future, other surprises that lead to scaling up your mobile phone credit for no reason, you must call the call center of your operator and ask for the SMS Barring procedure, which leads to the definitive deactivation of the premium services, at least until the next scam that they will invent.
If you have not been able to obtain reimbursements from the operator, then you can ask for assistance on the Bastabollette.it site, which works well and without asking for compensation, it provides all the forms and instructions for moving and making money laugh.
