One of the most common problems with installing Windows 10 is that of the black screen . In fact, after the update, when you turn on the computer or after logging in with the user account, the screen remains black and does not give you the opportunity to do anything.
This is a typical video card problem that can be difficult to solve because you can't see anything.
Although the problem can have different causes, in this post we see the most common procedures to solve it that should work in most cases.
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The first thing to do in this case is to remove all external devices and restart the computer .
If the screen returns to work, then it was the fault of some device that can be identified by attacking, one at a time, the various connections of external hardware, until the screen disappears.
If removing external devices does not solve the problem, switch to safe mode .
In case the screen turns black only after logging in, once you get to the lock screen, click on the power icon in the bottom left.
While holding down the SHIFT key, click Restart .
After the reboot some options will appear, including safe mode with network mode .
Press F5 on the screen to enter safe mode.
If you get the screen with three options: Continue to Windows 10, Troubleshoot and shutdown, click on Troubleshoot and then on Advanced .
Then click on Startup Settings and restart.
The option to enter safe mode will be present after reboot.
If the screen turns black immediately, you need to try starting Safe Mode from power on.
I therefore refer to the guide to enter safe mode in Windows 10 to try other ways.
Usually you have to press the F8 key repeatedly at power on.
If you are unable to use Safe Mode, try booting your PC from the installation disc or from the recovery disc (you can create a recovery disc or USB from another computer).
By booting the PC from USB or from disk (see how to change the boot order of the PC), you will find the option to repair Windows 10 (see also the guide).
From the computer's troubleshooter, go to the advanced options, then to the startup settings and then to Restart .
Pressing F5 enters safe mode.
In Windows 10 safe mode, go to the Control Panel, right-click the Start button and go to Device Manager .
From the device manager, click on the video card, right click on the name and then press on Uninstall .
By restarting, the default driver should be installed automatically and the screen problem should be resolved.
If there are more than one video driver in Device Manager, disable all but one and restart by repeating the procedure until you find the good one.
Obviously then you can download the most updated video driver on the manufacturer's website and check if the version compatible with Windows 10 is available.
If it still does not work, from safe mode, press the Windows-R keys together, then run the msconfig command, and in the General tab, use the diagnostic boot or in the Services tab disable everything.
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