All Italian telephone operators use a payment platform (created by them) to be used, via telephone credit, to buy accessory services such as, for example, the reception of news on the mobile phone or the complete reading of online newspaper articles such as Gazzetta e Courier service. The problem is that this MobilePay looks like a real rip-off, because you just need to open the wrong site with your mobile browser or click a particular link on Facebook that immediately goes to activate a subscription through MobilePay without wanting to .
As has happened to me recently, just open the wrong web page, perhaps because recommended by a friend on Facebook, to see several pop-ups appear on your mobile including one that has automatically subscribed me to a Mobile Pay service.
Suddenly I then received an SMS (if nothing else they warn you) telling me that I had activated a subscription to Smart TV Live at the price of "only" 6 Euros per week, which was not absolutely required.
In the SMS there is also a link that reports on the management of subscriptions on MobilePay and a phone number to call.
READ ALSO: PC version websites and free access to online newspapers on iPhone and Android
The first sad news that you need to know after activating a MobilePay service is that it is not possible to permanently unsubscribe from this service, but only, possibly, to deactivate the subscriptions subscribed.
It is as if Wind, tre, TIM and Vodafone have already automatically registered all their subscribers to MobilePay.
The second sad news is that subscriptions, if not canceled immediately before receiving content, scale down the credit money.
If there is no credit on the SIM, the money will be deducted on the next top-up.
It is still possible to request a refund by calling the customer service of the SIM provider, getting angry and trying to request the return of the money spent saying that that subscription has never been voluntarily subscribed.
The good news is that, if you immediately notice that you have activated a subscription with unsolicited MobilePay, you can deactivate it without paying anything in a simple way, by following the link contained in the SMS message which, to be precise, is as follows: selfcare. mobilepay.it. As said, we are all already registered so to access just write the phone number and indicate the operator if Wind, Tim, Fastweb, Vodafone, Postemobile or Tre.
You will then receive, via SMS, a PIN to be entered to access your subscription management panel.
Here you can locate the active subscription and deactivate it to prevent it from climbing other credit money.
To confirm that the MobilePay subscription has been canceled, you only have to wait for the receipt of the SMS which certifies the deactivation.
In case of problems or non-deactivation or non-arrival of the SMS, it is obviously possible to call the operator's customer service and ask them to cancel any type of unwanted subscription .
To contact the operators you can call, depending on the company to which our SIM card belongs, the 119 of TIM, or 190 of Vodafone or even 155 of Wind or 133 of Tre.
You can ask the call center operator to block the premium services also called SMS barring, to deactivate MobilePay and all its like forever and never see yourself scaling money again.
Furthermore, from the SIM card management application, such as that of the customer area 3 or Vodafone or Wind or TIM, it is possible to check the details of the costs to see if they have scaled us the money or not because of this damn service .
READ ALSO: Deactivate subscription services on your mobile phone and ask for a refund
